Ink304 Terms and Conditions – Complete Guide to Using Our Platform

1 Introduction

Welcome to ink304, an online gaming platform designed specifically for players in Malaysia. These Terms and Conditions constitute a legally binding agreement between you as the user and ink304 as the platform operator. By accessing, registering for, or using any part of the ink304 platform — whether through a web browser, mobile app, or any other device — you confirm that you have read and agree to be bound by all provisions in this document.

These Terms and Conditions govern all aspects of using the ink304 platform, including but not limited to account registration, deposits and withdrawals, participation in games and wagering activities, acceptance of bonuses and promotions, and use of all platform features and functions. If you do not agree with any part of these terms, you are advised not to use the ink304 platform.

2 Member Eligibility

Access to the ink304 platform is limited to individuals who meet all of the following eligibility requirements. ink304 takes seriously its responsibility to ensure that only eligible users can access our services.

• You must be at least 18 years of age at the time of registration. ink304 strictly prohibits the use of the platform by minors.
• You must be a Malaysian citizen or permanent resident physically located in Malaysia when using the platform.
• You must register in your own personal capacity — not on behalf of another person or as a representative of a third party.
• You must not be subject to any legal prohibition or restriction that prevents you from using online gaming services.
• You must not be on any active voluntary self-exclusion list on any gaming platform.
• You have full legal capacity to enter into a binding agreement with ink304.

Ink304 reserves the right to request proof of identity and age at any time. Should it be found that a user has provided false information regarding their eligibility, ink304 reserves the right to immediately suspend or terminate the relevant account and forfeit any accumulated balance or wins.

3 Account Registration

Each user is only permitted to hold one (1) active account on the ink304 platform at any one time. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts without any refund.

Any changes to account information must be reported to the ink304 support team immediately. ink304 will not be held responsible for any losses arising from outdated or inaccurate account information.

4 Deposits & Withdrawals

Ink304 supports a variety of payment methods suited for users in Malaysia, including online banking, digital wallets, and bank transfers. All transactions are processed through channels secured with 256-bit SSL encryption.

• Minimum and maximum deposit limits are set according to the chosen payment method and will be displayed during the transaction process.
• Funds deposited into an ink304 account may only be used for gaming purposes within the platform. Funds may not be transferred directly to other users.
• All withdrawal requests must be submitted through a verified account (KYC complete). Withdrawals to third-party accounts are strictly prohibited.
• Ink304 reserves the right to request additional supporting documents before approving any withdrawal request for verification and fraud prevention purposes.
• Foreign exchange rates (where applicable) are based on the prevailing rate at the time of the transaction, and ink304 is not responsible for any losses arising from exchange rate fluctuations.
• Any attempt to commit financial fraud, money laundering, or suspicious transactions will be reported to the relevant authorities.

5 Bonuses & Promotions

Ink304 offers a wide range of bonuses and promotions to members, including welcome bonuses, deposit bonuses, cashback, free spins, and more. Each promotion is subject to specific terms and conditions stated in the respective promotion description.

• Every bonus received is subject to wagering requirement as specified. This requirement must be fulfilled before any bonus funds or wins derived therefrom may be withdrawn.
• Bonuses may only be claimed once per promotion unless otherwise stated. Attempting to claim the same bonus more than once through multiple accounts constitutes bonus abuse.
• Ink304 reserves the right to void any bonuses and associated wins if there is evidence of promotion abuse, including the use of multiple accounts or wagering strategies designed solely to meet wagering requirements without genuine risk.
• The time limit for claiming and using bonuses will be stated in the terms of each promotion. Unused bonuses will expire automatically after the specified period.
• Ink304 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6 Game Rules

All games offered on the ink304 platform have their own rules and mechanics. Members are responsible for understanding the rules of each game before participating. Lack of familiarity with game rules cannot be used as grounds to request a refund or cancellation of a wager.

• All game results are final once determined by the system. Any outcome generated by a certified Random Number Generator (RNG) is binding.
• Confirmed wagers cannot be cancelled or modified. Please review all wagering details before confirming.
• In the event of a technical disruption during an active game, ink304 will work to resolve the issue based on system records. ink304's decision in such matters is final.
• The return-to-player (RTP) percentage for each slot and casino game is determined by the respective game provider's specifications and is publicly disclosed within the game information.
• Ink304 reserves the right to temporarily suspend any game for maintenance or update purposes without prior notice.

7 Prohibited Conduct

To maintain a fair and safe gaming environment for all members, ink304 strictly prohibits any form of dishonest or harmful conduct on the platform. Violations of any of the following prohibitions may result in immediate account closure and legal action where applicable.

• Using any automation software, bots, scripts, or technological tools that enable gameplay without direct human intervention.
• Exploiting any bugs, system vulnerabilities, or technical errors for personal gain.
• Colluding with other players to manipulate game outcomes, particularly in Live Casino games.
• Money laundering or any unlawful financial activity conducted through the ink304 platform.
• Harassing, threatening, or using inappropriate language toward ink304 staff or other players.
• Impersonating ink304 staff or other users in any way.
• Registering multiple accounts to claim bonuses more than once or to evade imposed restrictions.

8 Account Termination

An ink304 account may be terminated either at the member's request or at ink304's discretion due to a breach of the terms of use.

• Members who wish to voluntarily close their account may contact the ink304 support team via live chat or email. Any valid balance will be returned once the verification process is complete.
• Ink304 reserves the right to suspend or terminate any account without prior notice if there is evidence of a breach of Terms and Conditions, fraudulent activity, or any threat to the security of the platform.
• Accounts suspended pending investigation will remain inaccessible until the investigation concludes. ink304 will notify the affected member of the outcome within a reasonable timeframe.
• Following account closure, all personal data will be handled in accordance with the ink304 Privacy Policy and applicable legal requirements.

9 Limitation of Liability

The ink304 platform is provided on an "as is" and "as available" basis. While ink304 always strives to keep the platform running smoothly and without interruption, there are limitations of liability that all users must understand.

• Ink304 is not liable for any losses arising from service disruptions, technical issues, or circumstances beyond the platform's control, such as internet connection failures or user hardware problems.
• Ink304 makes no guarantee that the platform will always be free from errors, disruptions, or viruses. Members are responsible for ensuring their devices are protected with up-to-date security software.
• Any financial losses resulting from valid game outcomes are entirely the member's responsibility. ink304 will not compensate for gaming losses under any circumstances.
• Ink304's maximum liability in any situation shall not exceed the total deposits made by the member in the 30 days preceding the claim.

10 Privacy & Personal Data

Ink304 is committed to protecting the personal data of all members. The collection, use, and storage of your personal data is governed by ink304 Privacy Policy which forms part of these Terms and Conditions.

• Your personal data is collected solely for the purposes of account operations, identity verification, transaction processing, and service improvement.
• Ink304 will not sell, rent, or disclose your personal data to third parties without your consent, except as required by law or to protect the security of the platform.
• All data stored on ink304 servers is protected with encryption and strict security measures.
• You have the right to request access to your personal data held by ink304, as well as to request corrections or deletion of that data, subject to applicable legal and operational requirements.

11 Applicable Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any disputes arising from or related to the use of the ink304 platform will be resolved through good-faith negotiation and, if necessary, through arbitration or appropriate legal proceedings under Malaysian jurisdiction.

Members agree that any legal claim against ink304 must be filed within twelve (12) months from the date of the incident giving rise to the claim. After this period, all such claims will be permanently barred.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of the ink304 platform, our support team is available to assist you at any time.